McMigraines

Highlights of the last two days.

1. A waitress spills a small quantity of iced tea that gets on the flap of a coach bag pocket. The purse is allegedly worth $400 new, but is 6 months old. Since it happened as a result of an employee, we offered to replace it, as long as the lady sent us the damaged property. She refused. After going back and forth between offers, she still would not give up the old purse (this is illegal, as giving her a new one and letting her keep the old one would be advancing her. We require the old one for salvage costs, as it could be resold "as is"). Now she has retained an attorney and is threatening suite if we don't buy her a new one and let her keep the old one. It's a freakin purse, lady!! Sue me!!

2. Another woman claims she was drinking orange juice (with a straw) and felt something go down her throat. Regardless of a supervisor, a manager, and a medical doctors' opinions that it was just orange pulp, she is convinced it was a roach or something else that could have "poisoned her body." She went to the ER for this and wants me to pay her bills. Sorry, no dice.

3. And finally (my favorite), a lady buys soup at a drive thru window and while the employee goes to get her some water, the lady takes the soup out of the bag, opens it up and spills it on her leg. When the employee comes back to the window, the lady says, "look what happened, I know you didn't mean to." Ok, if you take the product out of the bag, where it was safe and secure, open it up and pour it on yourself, it's YOUR fault. She then said it was too hot. Do you want COLD soup?! She parked her car and came into the store to talk to the manager. She showed him her leg, which was a little red, but not burned and she assured him she was fine. Now she is claiming that the soup was SO hot that it burned the leather seat in her 2002 Porsche and she needs it replaced. Come on...seriously? A liquid hot enough to burn leather would have caused major 3rd degree burns to her leg. At least be creative with your lies people! You aren't even challenging me anymore!!

Oh, on a lighter note, I just spoke with a lovely lady named Song Birdsing.