It's going to be a good day.
I got an email from my boss this morning, informing the liability unit that we just denied renewal of two of our largest accounts. One is a huge corporation that owns Krispy Kreme franchises, several hotels, catering services, and restaurants in PA. The other owns 53 McDonald's in FL. Collectively, I've handled 50 claims for the two accounts in the past 6 months. That's more than a claim a week/per account. Considering we have 10 examiners in our unit, that's approximately 960 claims a year in liability alone. Good riddance!
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